We'll take care of your website, you take care of your business!
Fully Managed WordPress Hosting
Purpose-built WordPress hosting service that makes your website smarter, faster and more efficient, making it work better for your business.
WordPress Plugin & Theme Updates
Be protected by the latest WordPress core, theme and plugin updates. In the unlikely event that your website is hacked under our watch, we'll clean it up at no extra cost!
Backups & Security
Don't risk losing your website! We take daily backups of your website and email accounts. These backups are stored off-site and are kept forever!
Save time, save money, reduce stress.
Why is WordPress Maintenance important?
WordPress websites operate in a more fluid way than old-school, standard HTML web pages. In the past, websites were coded once and lived on forever with the same set of code that they were born with. WordPress sites, however, are constantly evolving. WordPress consistently receives code updates to help add features and keep your website secure.
Themes, which control the way your website looks, plugins, which control features, security, backups, and technical support are all a part of the ever-changing WordPress landscape. We don’t want you to get lost in the woods when updates come around. Allow us to navigate those updates for you.
Minimise Downtime
The frequency and duration of downtime is within your control. With a good WordPress maintenance program like Potato Care, downtime can be very rare and limited to the time it takes to restore a backup of your website.
Reducing Costs
Potato Care is billed at a fair monthly rate. You won’t be left with a shocking, unexpected bill for a breakdown. Potato Care keeps you online longer and allows you to budget safely for the unexpected.
Concierge Support
Call on a go-to team of experts to ask questions about WordPress and making your website work better for your business. Our team will guide you through the minefield.
Potato Care is brought to you by Metal Potato, an international, responsive web design company based in Plymouth, UK. Potato Care is an additional resource to completely round out our web design services. We believe the best team to maintain your website is the team that built it.
Frequently Asked Questions
All websites require hosting in order to appear on the internet. Often, a website’s design, hosting and support needs are handled by separate companies and that can delay your response when a problem arises. Bringing them all in-house, under one roof significantly reduces problem response time and website restoration time. Hey, we also provide some seriously fast hosting services to make sure people enjoy a fast website while they are visiting.
Potato Care comes with 30 minutes of built-in support time per issue. If a problem requires longer to fix, a reasonable quote will be provided to you for the time required to fix it.
Maintenance tasks cover a variety of services, including the updating of plugins, themes and WordPress core. Bug fixes related to updates performed by us, restoration of backups, security scans, malware and virus repair.
Maintenance tasks do not include tasks such as graphic design, SEO, the creation of new content or edits to existing content. Custom coding of new functionality or anything that leads to the design and/or development of a new website.
You can certainly do so, but it’s risky. Plugin updates sometimes clash with other plugins. This can cause unintentional conflict with features within your website. As we’re trained to deal with WordPress plugin updates and have extensive experience in helping them all work together quickly after an update, we think the benefits of Potato Care outweigh a DIY approach.
We really mean 24/7. We’re working for you not only during the normal, Monday-Friday work week. We’re also monitoring your website over the weekend to make sure your protection doesn’t take a break when you do.
No, but we hope that you do host with us. One of the most effective aspects of Potato Care is having all of your web services under one, strong roof. It should also be noted that automated backups require hosting with us so if you decide to host yourself, we cannot offer automated backups. If all you require is maintenance, please contact us for more info.
No. Our monthly service is billed using a recurring monthly subscription and charges your debit card each month. There are no contracts to sign, no setup or cancellation fees. All we ask is 30 days notice. Bear in mind if you do cancel, you will need to find another WordPress hosting provider and migrate your websites and email accounts to that provider before you cancel. We value our customers and if you are having any issues, please contact us to allow us to find a solution.
Of course. If you are part of Potato Care, we will likely discover the hack before you do. Either way, being part of the Potato Care family means we will work around the clock until we get your service back online. Backups are taken at midnight each day and stored in an off-site data centre. All backups are kept forever!
Sorry, we don’t build new sites but our parent company does. They specialise in mobile-friendly, responsive web design for business and eCommerce. You can find them at MetalPotato.com
Save time, save money, reduce stress...
Potato Care makes your life easier by placing all services related your WordPress site under one roof—hosting, email, security and maintenance.
The cost of Potato Care is very reasonable and is based on your specific requirements. Want to know more? Please contact us now!